This is an accessibility statement from The ONE Group Hospitality, Inc. in regard to their organization Kona Grill.
Measures to support accessibility
- The ONE Group Hospitality, Inc. | Kona Grill takes the following measures to ensure accessibility of Kona Grill:
- Include accessibility throughout our internal policies.
- Integrate accessibility into our procurement practices.
- Provide continual accessibility training for our staff.
- Assign clear accessibility goals and responsibilities.
- Employ formal accessibility quality assurance methods.
Conformance status
The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Kona Grill is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.
We have recently updated our website with great efforts to increase accessibility, and the data reflects that we have achieved a more accessible platform. However, we are continuing to test and improve in this area on a regular basis.
Technical specifications
Accessibility of Kona Grill relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:
- HTML
- WAI-ARIA
- CSS
- JavaScript
These technologies are relied upon for conformance with the accessibility standards used.
Limitations and alternatives
Despite our best efforts to ensure accessibility of Kona Grill, there may be some limitations. Below are descriptions of known limitations. Please contact us at privacy@togrp.com if you observe an issue not listed below.
Known limitations for Kona Grill:
- WCAG 2.0 A 1.1.1 Non-text Content
a.There are many images on the site that need more descriptive alt text that includes context of the website. We are actively researching the most efficient and effective solution to resolve these issues, as we are aware of the confusion it can cause users relying on screen readers for information. - WCAG 2.0 A 1.2 Media Alternative
a. Some videos need descriptions - WCAG 2.0 A 2.1.1 Keyboard
a. There are issues with the top navigation when tabbing through instead of cycling back to the close menu button, keyboard focus is given to elements behind the menu modal.
b. When trying to make a reservation, it is not easy to choose a date from the calendar. - WCAG 2.0 A 2.2.1 Timing Adjustable
a. The time limit for making a reservation is not read out by screen reader and does not seem to be adjustable. - WCAG 2.0 A 1.3.1 Info and Relationships
a. Some text needs to be labeled as a heading to provide a better experience for screen reader users. - WCAG 2.0 A 2.4.1 Bypass Blocks
a. Missing bypass blocks / skip links. - WCAG 2.0 A 2.4.4 Link Purpose (In Context)
a. There are several text links that use generic text. This is an unfortunate legacy of older site content, and we are working to rid our site of vague links and buttons. - WCAG 2.0 A 3.3 Input Assistance
a. Social links are not labeled properly.
b. When a reservation is made, no screen reader confirmation is given.
c. Unable to modify a reservation.
Action being taken
We are working with an external team to address these issues plus refining the site in other areas for accessibility. We plan to resolve the above issues by May 2025 and will retest for accessibility regularly.
In the meantime, if you encounter any accessibility limitations while using our website please contact us via email at this address: privacy@togrp.com.
Assessment approach
The ONE Group Hospitality, Inc. | Kona Grill assessed the accessibility of Kona Grill by the following approaches:
External evaluation
Date
This statement was created on 31 March 2025