FAQs

View our most commonly asked questions here, contact us at [email protected] or find more answers. 

How do I earn Friends with Benefits points?

Sign up on any participating brand’s website or via the app. Then, provide your account number, email or phone number to your server before your check is closed. Points typically appear within 24 hours. Retain your receipt in case assistance is needed. Points expire one year from the date they are earned. Rewards expire 30 days from the date of activation.

How can I check my point balance?

Log in via the Friends with Benefits website or app to view your points.

I don’t see points from my visit. What now?

Please wait 24 hours. If they still don’t appear, email [email protected] with your receipt and confirmation that your account info was provided at the restaurant.

Why can’t I use multiple certificates or combine Friends with Benefits with other programs?

Per our Terms and Conditions, only one certificate or reward may be used per guest, per check.

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Can I enjoy Kona Grill and still eat mindfully

Yes — many of our menu options are suitable for balanced eating. Choosing lean proteins, swapping heavier sides, or asking for sauces on the side can help you keep things lighter.

Where can I find calorie counts for specific dishes

Our nutritional guides include exact calorie counts and key nutritional values for every menu item, including entrées, sushi, sides and drinks.

What if I’m looking for lower-calorie choices

Our nutrition guides make it easy to spot lower-calorie or lighter options. Grilled seafood, salads and plant-forward sides are great choices if you’re keeping calories down.

Can I use these guides to support a specific diet or goal

Yes. Whether you’re tracking macros, watching calories or managing sodium, our information helps you see how menu choices fit your preferences and goals.

How do I find allergen and dietary-sensitivity information

Allergen icons and notes appear on local menu pages. Because ingredients and preparations can vary, we recommend talking with your server if you have specific dietary needs or sensitivities.

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Do I need to book in advance?
Reservations are recommended, especially on weekends and during peak dining times, but walk‑ins are welcome where space is available.

What dates is Bounty From the Seven Seas available?
The Bounty From the Seven Seas menu is available all day, every day from February 18 through April 5

What times of day can I order these seafood dishes?
These featured seafood items are available all day, so you can enjoy them at lunch, dinner, or as part of a late night visit, depending on your local restaurant’s hours.

Are these dishes available at every Kona Grill location?
Bounty From the Seven Seas is available at participating Kona Grill locations nationwide; check your local restaurant or the Locations page for details.
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When do Valentine’s Day reservations open?

Reservations are open now! We highly recommend booking at least 2 weeks in advance for prime dinner times (6 PM – 8 PM).

Do you offer a set menu or 3-course meal for Valentine’s Day 2026?

Yes, we offer special features like our Filet & Lobster Tail and Molten Chocolate Cake, alongside our full All-Day menu, allowing you to create your own perfect 3-course experience.

Is Kona Grill good for a romantic dinner?

Absolutely. With our dim lighting, modern décor, and “vibe dining” atmosphere, we are rated as one of the top spots for a romantic yet energetic evening.

Do you have vegan options for Valentine’s Day?

Yes! We pride ourselves on a diverse menu with delicious Vegan and Vegetarian dishes prepared in our scratch kitchen.